As our industry continues its evolution toward a more consumer-centric, digital business model, women are critical in helping drive this transformation and create lasting change. The Women in Utilities panel at Itron Utility Week—now in its fifth year—provides an opportunity to hear from women in the industry and showcase our theme of Empowering Innovation.

Kimberly Britton, CEO of EPIcenter, moderated a panel of female leaders at the forefront of our industry, including Heather Rosentrater, SVP of energy delivery and shared services at Avista; Marcy Reed, president of National Grid Massachusetts; and Sadzi Oliva, commissioner of Illinois Commerce Commission. The group discussed topics such as leading in a time of crisis, the reality of working from home and how to best manage competing demands.

The panel began with each woman sharing her career path and obstacles faced along the way, noting the importance of mentors throughout their profession. When asked about leading through a crisis, the group agreed it is important to put things into perspective and trust your gut when making decisions. As the women adapt to the new normal of working from home, the importance of establishing a healthy work/life balance was a sentiment echoed by all. To help achieve this balance, they shared tips such as having a dedicated workspace, taking time to exercise, blocking time on the calendar to prioritize work and unwinding with family.


This inspiring panel celebrated the women who are leading the industry forward through new technology, better energy and water management, and by helping to create smarter communities. We sincerely thank this year’s amazing panelists for their leadership and dedication to uplift females in our industry and support their personal and professional growth.

Missed an #IUW20 session? All content will be available to watch on-demand through the month of November.

Michelle Jung
Senior Digital Marketing Manager - Itron
Michelle has more than 30 years of experience in marketing leadership roles and currently heads up digital marketing at Itron, Inc. Michelle joined Itron in 2003 and brings expertise in web content management strategies, website platforms, and delivering business value through a variety of innovative marketing technologies. Prior to joining Itron, Michelle managed websites at a network security software start-up and a global telecommunications firm. Michelle has served on the board of directors for Girl Scouts of Eastern Washington and North Idaho since 2011.