Email Delivery Tips

It has been brought to our attention that some of our customers have not been receiving Itron Utility Week emails. Itron uses Cvent to send invitations and take online registrations for Itron Utility Week. These emails are sent only to addresses that have requested communication from Itron. In addition, in every message sent, Itron offers an opt-out link, so users can choose not to receive future mailings.

Cvent employs a zero-tolerance policy with regard to unsolicited email. Given Cvent's strict position on unsolicited emails, we continue to partner with Cvent for event registration to ensure a smooth registration process for Itron Utility Week attendees.

If you believe you have missed an email communication from us, please take the following steps to ensure delivery.

  1. Check your spam filter and add to your Safe Senders List in your email program.
  2. You may also click here to download a letter to pass along to your email administrator containing the information above as well as instructions for unblocking the Cvent IP address.

Thank you for your interest in Itron Utility Week. If you continue to have issues regarding email delivery, please contact us at or by leaving a comment below.



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Utility Industry Leaders Bob Sitkauskas and Brad Long Join Itron Utility Week Board of Directors

The Itron Utility Week board of directors recently gained two new members: Bob Sitkauskas, manager of AMI for DTE Energy’s Major Enterprise Project organization, and Brad Long, senior data translation specialist with Puget Sound Energy’s Meter Data Integrity team. Itron Utility Week is the utility industry’s premier customer-focused conference, providing Itron customers with the opportunity to learn from other utilities as well as Itron partners and employees to drive better management of energy and water resources.

Sitkauskas brings over 35 years of experience at DTE Energy to the Itron Utility Week board of directors. In his current role at DTE Energy, Sitkauskas is responsible for the business case design and implementation of DTE Energy’s AMI system. When fully implemented, the AMI system will provide reads for over 4 million electric and gas meters. Long has specialized in supporting Puget Sound Energy’s MV-90 system for the last 9 years and most recently, lead efforts to upgrade the platform to version 3.0. In addition to these responsibilities, he also handles the validation of usage and billing data for PSE’s largest power customers.

As members of the Itron Utility Week board of directors, Sitkauskas and Long will play an integral role in shaping programming for the conference, which takes place annually in the fall. This year, Itron Utility Week will be held October 4 – 11, 2013 in Orlando. During the conference, the 14-member board is an important resource for attendees, ensuring they get the most out of the Itron Utility Week experience.

For more information about Itron Utility Week, visit

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You Still Have Time to Register for Itron Utility Week

Registration Is Open
You still have time to learn from and collaborate with Itron employees, partners and industry leaders to drive better management of energy and water resources.
Learn more

Bringing a Guest to Orlando?
If you are bringing a guest to the Knowledge Conference, make sure they don’t miss out on any of the great meals, receptions and events by purchasing an all-inclusive guest package which includes access to evening networking events and meals. Learn more

Follow Us From Home
This year we will be sharing the conference in real time on the Itron Utility Week blog. You may also follow the action on Twitter and participate using the hashtag #IUW13.
Learn more

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Itron Utility Week, Created for and Sustained by Utility Industry Leaders, Kicks off Sunday with Focus on Being Resourceful

Itron Utility Week 2013


Itron Utility Week brings together nearly 1,000 industry experts from some of the largest utility companies in the U.S. to talk about trends and challenges, as well as share best practices.

Rapidly growing populations, aging infrastructure, government mandates, new alternative energy sources and a new breed of engaged consumers are changing the way energy and water will be managed for generations to come.

This year’s theme is Be Resourceful. The event will focus on innovative technology and holistic strategies that are paving the way for a more resourceful world. As providers of energy and water, utilities will play heavily in these efforts.

What Is Itron Utility Week?

Itron Utility Week 2013 is Itron’s annual customer event where gas, water and electric utility customers from across the country meet to discuss emerging trends and share best practices. The 2013 conference will be held at the Hyatt Regency (formerly Peabody) Orlando.

  • Itron invites media and industry analysts to attend Itron Utility Week 2013. To register as a member of the media, please contact Alison Mallahan.
  • Media unable to attend the event in person are invited to watch a webcast media briefing on Monday, October 7 at 10 a.m. EDT, featuring Itron executives who will unveil the latest company news and developments along with updates from our customers and partners. To register for the webcast, visit this website (password is Itron2013wc).

When Is The Event?

Itron Utility Week runs from October 4 -11, 2013. The Knowledge Conference including main conference sessions will be held October 6-8, with pre-conference training October 4-6 and post-conference training October 9-11.

Who Is Presenting?

Keynote speakers at Itron Utility Week include:

  • Michael Even Webber, PhD., Associate Director of the Center for International Energy and Environmental Policy and Associate Professor of Mechanical Engineering at the University of Texas, Austin. Webber will share insights on the convergence of energy and water, providing an overview of global energy, water and information trends to describe how they interact, what conflicts are looming and how they can work together.
  • Mike Tinskey, Director, Global Vehicle Electrification and Infrastructure at Ford Motor Company. Tinskey will share insights on Ford’s efforts to develop and implement new products, business models and partnerships in sustainability and the advancement of electric and alternative fuel vehicles.

Itron will also host a series of panel discussions throughout the conference. Please see a selection below. A full list of panel sessions is available here.

  • Big Brother, Hackers and the Smart Grid: Are smart meters secure? What do utilities do with all that data? And what assurances do consumers have that their data will be kept private? This session will explore smart meter security, data privacy policies, and how to address consumer concerns that data is safe.
  • Engaging Consumers with Gamification, Social Media and Behavioral Science: Engaging consumers is both an art and a science. This session will explore how utilities can leverage "big data" along with behavioral science techniques and "gameification" to engage customers in energy efficiency programs through social media and other channels.
  • Cyber Security 101: Ensuring Privacy and Preventing Attacks: This session provides an overview of cyber security and what it means for utilities. It will explore policies, procedures and operational impacts of security, as well as certificate management, policy authentication, encryption and administrative controls.
  • Smart Grid: The Foundation of Smart Cities: This session features discussion around the relevance of the smart grid for smart cities and how the convergence of energy and water with advanced communication technology serves as one of its most critical components. Itron, IBM and Microsoft, members of Smart Cities Council, will share how the smart grid industry is impacting urban sustainability.

Where Is The event?

Hyatt Regency (formerly Peabody) Orlando, 9801 International Dr., Orlando, FL 32819



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Tune in Tomorrow: Live IUW Media Briefing with Itron Executives, Customers and Partners

Sharelynn Moore, Vice President, Corporate Marketing and Public Affairs


Join us for an exclusive media briefing. In the streaming broadcast, Itron executives will unveil the latest company news and developments. In addition, key customers will offer updates on large projects and partners will discuss future initiatives.


Itron Webcast Media Briefing
Monday, October 7, 2013
10:00 – 10:45 a.m. EDT

To register for the webcast, visit this website (password is Itron2013wc). In advance of the briefing, please test your connection at and click on any “live now” show. Be sure to close other applications to maximize bandwidth.

Click here to add it to your calendar.


For more information, please contact Alison Mallahan at

Be sure to subscribe to our RSS feed for conference and other Itron news – Itron RSS News Feed

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IUW Monday Preview: Dr. Webber on Energy-Water Nexus, Exclusive Media Briefing, Utility Presentations, Beach Bash



Itron Utility Week opens tomorrow with an exciting keynote from Dr. Michael Even Webber, of the Webber Energy Group. A regular contributor to various energy policy and research institutes, as well as an associate professor at UT-Austin, Webber will speak about the interdependence of energy and water, aptly named the energy-water nexus. A leading expert, Webber often points out that what is good energy policy may not always be good for water policy, and vice versa. Vast amounts of water are used in energy production and significant energy resources go into extracting, purifying, transporting and treating water.

The day continues with an exclusive media and analyst briefing, which will be streamed live. Itron executives, key customers and partners will speak about development plans, project updates and other exciting news. To take part in the event, click here.



Over two-thirds of the general session presentations are led by utilities. Tracks include Advanced Data Collection & Communications, Advanced Metering & Measurement, Analytics & Applications, Consumer Engagement, Data Management & IT, and Smart Grid.

Tomorrow’s sessions will offer unprecedented insights into what the industry is doing and where it is headed. Here are some highlights:

  • Improving Outage Management through AMI Integration: DTE will cover business process integration, customer communication, benefits and other topics related to successful OMS implementation.
  • Creating Energy-Savvy Consumers: Discover how CenterPoint Energy is empowering customers to be more engaged energy consumers
  • The Convergence of Analytics & Conservation Voltage Reduction             : Find out how Avista Utilities’ smart grid demonstration project is using Conservation Voltage Reduction to improve power quality and lower costs
  • Advancing Smart Distribution Grid Operations: Hear from Itron and Alstom about how a Layered Intelligence Platform helps enhance fault location and outage management processes to improve grid reliability and customer satisfaction

And that’s just the start.

BC Hydro, SDG&E, PGE, Southern California Edison, MidAmerican Energy Company, ConEdison, JEA, Aqua America, SEMCO, Peoples Gas, Jefferson Energy Cooperative, National Grid, ERCOT, Alagasco, Equitable Gas, Oklahoma Gas & Electric, Glendale Water & Power, Pike Research, TNMP, Microsoft, Xcel, NIPSCO, IBM,  Cisco, Verizon, Qualcomm—all presenting tomorrow.


Monday ends on a high note: The Beach Bash. Last year’s tailgating party, with football regalia and face paint, was a hit. We can’t wait to see what this year brings.

Be sure to subscribe to our RSS feed for conference and other Itron news –  Itron RSS News Feed.

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Knowledge Center Opens with Air Abuzz


The Itron Utility Week Knowledge Center opened this afternoon to the familiar sound of fun and laughter. As we write, customers are getting their first look at the expansive hall, the biggest ever.

A group of customers have already been here since Friday, when the pre-conference training began. Pre-conference training sessions ended earlier today. We ran into a number of participants yesterday evening.

“We wouldn’t miss it—great training,” exclaimed an MV-RS operator from Calgary.


Next up is the First Timer’s Reception later this evening, followed by the Networking Reception. Orlando is threatening a storm, so tonight’s events will be moved inside. Mother Nature made the call on the venue, but she won’t disrupt our plans for an opening celebration.

Welcome, IUWers. Enjoy the conference!

Be sure to subscribe to our RSS feed for conference and other Itron news –  Itron RSS News Feed.

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IUW Hits Orlando: Newcomers Meet IUW Advisory Board, Itron

As the more than 1,000 attendees flooded into the Hyatt Regency (formerly Peabody) Orlando on Sunday, Itron Utility Week started to take shape. Utilities from all over North America, and even some select international guests, showed just how diverse the group is. Investor owned, municipal, co-op; electricity, gas, water, thermal and combo—everyone excited to exchange hands and network with industry peers.


Newcomers had a special First Timer’s Reception with the Itron Utility Week Advisory Board and Itron’s executive management team. It was a unique opportunity to ask IUW veterans questions and learn how to maximize the value of the event. Attendees played bingo to search out and meet industry peers.

Newcomers hailed from countries such as Mexico, Ghana, Columbia, the UK, Argentina, Canada, South Africa, New Zealand, Brazil and Australia.


An opening networking reception followed. Friends and colleagues from past years reconnected, while new friendships were forged. The sentiment was upbeat, the conversations lively, the food and drinks tasty.

Be sure to subscribe to our RSS feed for conference and other Itron news –  Itron RSS News Feed.

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Smart Charging as Collaborative Energy Exchange Lowers Barriers, Gives Control to Consumers

EV Charging

Our Nissan Leaf is an exciting addition to the Knowledge Center. One can’t help but hop in and see what the future of transportation holds.

“Cool” was the most common utterance from passerbys.

Next to the Leaf is a Clipper Creek charging station with embedded Itron communications and metrology, part of the Itron Embedded Sensing platform. The revenue grade metrology enables utilities to work directly with businesses or consumers on dynamic pricing strategies like time-of-use rates or demand response programs. The communications technology—using RF, ZigBee or WiFi—gives consumers and utilities alike unprecedented visibility into when and how consumers are charging their vehicles.

Click here for a quick video detailing how the smart charging system works.

The collaborative model replaces more traditional models where third-party vendors stand between end consumers and utilities, essentially acting as energy brokers. With the Clipper Creek charging unit, utilities can offer advantageous rates to consumers who, for instance, charge during off-peak hours or elect to participate in demand response events. This direct interaction incents the kinds of consumption behaviors that balance grid loads while saving consumers money.

“We’re connecting buyers and sellers in what the industry is starting to call a ‘collaborative energy exchange’. We put the power and control into the hands of those who can do the most good with it—consumers,” said Itron’s Stephen Johnson, product line manager, energy management.

Fast. The 240v, 40 amp charger will top EVs off in under three hours. In addition, the charging station uses existing infrastructure such as AMI communications networks as well as home or business WiFi. Best of all, consumers can control the charger remotely with mobile devices.

Johnson continues, “Their asset. Their energy. Their data.”

The EV charger is part of the Itron Embedded Sensing platform, which combines metrology and sensing technologies with control software and flexible communications options to enable collaborative exchange networks.

Be sure to subscribe to our RSS feed for conference and other Itron news –  Itron RSS News Feed.

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General Session Opens with Itron CEO Philip Mezey on Be Resourceful: Being Smart with What We Have


The general session opened with addresses from Philip Mezey, Itron’s president and CEO, and Sharelynn Moore, vice president, corporate marketing and public affairs.

This year’s theme, Be Resourceful, ran throughout the presentation. The theme focuses on the idea that we must collectively learn to live, work and operate more efficiently as businesses and individuals.


“Itron is moving beyond the bounds of existing smart metering solutions to extract more value without additional strains on resources—in effect, doing more with less,” said Moore.


We showcased our community investment activities in South Africa, where Itron has manufacturing facilities for smart payment electricity meters. As part of the community investment efforts, Itron contributed to the construction of a PlayPump for an elementary school in Sol Plaatje. You can read the original press release here.

“When we build stronger communities in places where our global Itron team lives and works—leveraging Itron’s unique expertise and financial resources—we can have a direct, measurable impact on how local people and communities manage energy and water,” said Mezey.

Mezey alluded to the later keynote address from Dr. Michael Even Webber, of the Webber Energy Group, who spoke about the energy-water nexus. “Saving water is all about saving energy, and vice versa,” Mezey said.

Check in later for excerpts from Dr. Webber’s presentation and an exclusive on-the-street interview about what the utility industry can do to bring the energy-water nexus in greater balance.

Be sure to subscribe to our RSS feed for conference and other Itron news –  Itron RSS News Feed.

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Break! The IUW Knowledge Center Gathers People to Connect, Converse, Collaborate


The whole Itron portfolio. The dedicated people who helped create it. The customers who use it at work to manage energy and water. All in one place.

That’s the Knowledge Center.

The Knowledge Center is a gathering place for anyone seeking information about Itron products and solutions. A casual stroll around the booths reveals the essential ingredients for IUW success: questions and answers, dialogue and collaboration. Open-source information in a fun atmosphere.

It’s a great place to decompress and digest between breakout sessions or after meals, to strike up chance conversations with your industry peers, or just take a seat, reflect and relax.

New, notable booths this year:

Itron Analytics
Now that we have all this data from AMI and smart grid, what do we do with it? Itron product managers’ created the Itron Analytics suite of applications to answer just that. The applications take energy and water data, combine it with other data sets like weather and GIS, then display it in intuitive dashboards so operators can interpret, decide and act.


Itron Embedded Sensing
We have smart grid, AMI and AMR networks; what else can we do with them? Itron Embedded Sensing squeezes more value out of these networks. The platform combines metrology and sensing technologies with control software and flexible communications options. This allows you to do more without big capital investments in infrastructure.


AMI data was a good first step for enhancing system integrity, but as utilities face greater scrutiny from regulators and customers, what else can be done to expand sensing and control capabilities? Itron telemetry products package our communications modules with sensors and control devices to streamline pipeline monitoring activities, enable unprecedented safety features, and ultimately, keep consumers safe.

Be sure to subscribe to our RSS feed for conference and other Itron news –  Itron RSS News Feed.

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IUW Keynote Dr. Webber on Energy-Water Nexus, Resourcefulness and You


Ahead of his keynote address, we met with the Itron Utility Week keynote speaker, Dr. Michael Evan Webber, to dive a little deeper into how the energy-water nexus impacts the utility industry. His answers surprised, challenged and encouraged us.

In his keynote address, Dr. Webber wowed the audience with a quick-firing presentation that ran the gamut: from climate change and space exploration to water quality and anecdotal stories about his suburban Austin neighborhood’s fight for a reliable water supply.

“Conservation doesn’t solve all our problems, but it sure buys us a lot of time,” Webber said.

He even highlighted the energy-water imbalances seen in the beer brewing industry. Yes, even beer depends on energy and water.

Some of the facts and statistics were staggering. Even everyday activities have a direct effect on the energy-water nexus. The resources are not, it turns out, isolated. They are interrelated in ways that surely surprised the IUW audience.

“We use more water through our electricity consumption that through our taps,” Webber continued.

Key takeaway: while we are already implementing some of the strategies and policy initiatives necessary to bring energy and water in balance, we still have work to do.

Here are a few insightful excerpts and quotes:

  • Energy and water are the looming crises of the twenty-first century
  • Regulating carbon limits in energy production? What about water limits?
  • Around 50 percent of water withdrawals are used to cool generation facilities
  • Greater than 12 percent of energy goes to extracting, purifying, moving and treating water; that’s more than we use for lighting
  • 58 percent of generation capacity sits idle
  • 5-15 percent energy reduction with more accurate, up-to-date, accessible information
  • The future: utilities may make money on selling services, not just energy and water
  • 10 – 40  percent non-revenue water, mostly water lost from leaks

Webber’s closing remark: “Be resourceful with more data.”

Be sure to subscribe to our RSS feed for conference and other Itron news –  Itron RSS News Feed.

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