Itron Utility Week is Coming to APAC

Itron Utility Week (IUW) is our premier customer event that brings our community together—and has been an annual event in the Americas for several years. I am excited to share that for the first time, we are bringing this event to our customers, partners and prospects in the Asia-Pacific (APAC) region. We have gathered industry experts, colleagues and thought leaders for a virtual conference unlike any other—one filled with opportunities to learn from one another, share fresh perspectives and open the door to endless possibilities through innovation.

Hosted virtually from April 21-22, 2021, IUW APAC will feature thought-provoking keynotes, engaging and insightful sessions, and the opportunity to visit the virtual Knowledge Center to learn more about select Itron products and solutions. The virtual format of the conference enables you to customize your experience and access content on-demand during the event and after it concludes.

Tom Deitrich, Itron’s president and CEO, will open the event with Paul Nelson, Itron’s vice president of sales for APAC, to discuss key industry trends and drivers for Asia Pacific utilities, municipalities and cities. Attendees will then be able to join tailored breakout sessions to learn from and have conversations with industry peers and Itron employees who have a firsthand understanding of the issues at play in the sector. Among the topics that will be covered are:

  • Quantifying the value and benefits of distributed intelligence;
  • The rise of renewables and impacts to grid management;
  • Building a safe future for gas;
  • Improving operational visibility and efficiency to reduce non-revenue water and more. 

To keep up with updates throughout the conference, read the Itron blog and follow Itron and #IUWAPAC on social media. There is no charge to attend and event registration is now open for Itron customers, prospects and partners. For more information about Itron Utility Week APAC: Empowering Innovation, visit www.itron.com/iuwapac.


IUW EMEA: Sharing Knowledge, Empowering Innovation

Last week, we wrapped up Itron Utility Week (IUW) EMEA, our premier customer event that brings our community together. We were thrilled to bring the virtual event to smart city and utility leaders in EMEA for the first time – it is exciting to see IUW expand into new regions! During the two-day conference, we gathered with industry experts, colleagues and thought leaders for the opportunity to learn from one another, share fresh perspectives and open to the door to new solutions by empowering innovation and transforming challenges into opportunities.

Throughout the event, attendees had the opportunity to join breakout sessions and dig in on a range of topics spanning across two tracks: Water Management and Smart City and Utility Solutions.

The main theme of this year’s opening keynote was connecting people, insights and resources to build a more resourceful world. Tom Deitrich, Itron president and CEO, kicked off the session by delving into three macro trends that will continue to challenge our industry in the years to come. The first trend is environmental as we experience dramatically increasing rates of natural disasters around the globe, driving the need for increased resiliency. The second trend is social. With rising consumer expectations more prevalent than ever, we must meet the demand for real-time feedback and provide a level of service that is expected today. The last trend is related to infrastructure. Tom reminded us that the grid and our water systems are aging, and new regulations and mandates are driving us toward upgrading these systems and moving to carbon-free and renewable energy resources.

Tom stated that these three macro trends are why we gathered for IUW EMEA – to share information, to learn and of course to innovate together. He noted that “the enduring transformation of our industry requires innovation and innovation starts with people.”

Andrew Jones, vice president of Sales in EMEA, joined the conversation to discuss improving ROI and empowering business transformation for utilities, municipalities and cities. Andrew focused on utilities and communities in transition, as well as the factors driving the need for transformation. He emphasized how our world is changing, and we must embrace that change.

During one of our breakout sessions, Itai Dadon, global head of Smart Cities & IoT at Itron, discussed how to leverage multi-purpose networks to enable digital communities. Itai examined the challenges cities are experiencing that are forcing them to seek a fundamental transformation to not only provide services for their communities, but to do so in a meaningfully better way that drives resiliency, sustainability and resourcefulness.

One of the sessions on the final day of IUW EMEA featured Vishal Mungra, senior manager, product management at Itron; Kameel Chaabane, product manager at Itron; along with Graeme Baker, portfolio account manager at Itron. These industry experts shared insights on how to modernize a water network and the benefits of going digital to ensure personal safety while automating daily operations and efficiently identifying and reducing water losses. They honed in on advantages of smart metering and how to extract the best outcomes from smart devices. As Vishal discussed, “without data, we all struggle to make the right decisions at the right time, we have difficulty prioritizing where we should be acting first, and we have difficulty identifying what will give us the best ROI.” To wrap up the session, Graeme highlighted how smart meter reading allowed Yorkshire Water a flexible approach to choosing future meter reading communications technologies and how they’ve been able to significantly increase their meter efficiency.

Missed IUW EMEA?

If you were unable to attend this year’s event, or if you would like to review sessions, all content will be available on demand through April 16, 2021. To access the content, click here and select the REGISTER tile on our event landing page (if you have not already done so). Registration is quick, simple and free.


Addressing Changes and Empowering Innovation in EMEA

Our industry is facing some big changes—such as new regulatory requirements for water, implementing 100% renewable generation and moving to a carbon-free society—while still addressing today’s challenges to deliver safe, reliable energy, water and city services at lower operating costs.

In the EMEA region – which is made up of Europe, Middle East and Africa – the utility sector is also impacted by what we call the “three Ds”, or rather, decarbonization, decentralization and digitalization.

Decarbonization means a growing renewable sector, leading to more sustainable renewable generation. Which is an exciting next step, however, renewables are highly intermittent – the industry challenge is to manage through those intermittent periods. In regard to decentralization, the reduction in the reliance of large generation plants and the dispersion of generation to smaller plants and renewables such as windfarms, solar biomass or hydro marine generation creates new challenges in how energy is distributed and how to address it. Furthermore, the implementation of new digital technologies to manage, monitor and operate systems in the transmission and distribution of energy and demand creates more efficient and effective data management, but also means companies are moving from hardware and products to service-based solutions.

Water management and the move to smart city technology are also two key areas of focus for EMEA. Due to increasing water scarcity, aging infrastructure and water loss/leaks, efficiently utilizing our most precious resource is more important than ever. Growing cities and urbanization also mean an emphasis on efficient, reliable and safe energy generation and ecosystems, as well as delivering more robust revenue analytics.

As we look to create a more resourceful future, it’s imperative that we factor in these areas to ensure lasting change and a positive outcome for our customers. So how do we plan to tackle these trends?

Join us during Itron Utility Week EMEA, March 16-17, 2021, as we discuss these challenges and more, bringing together industry experts, colleagues and thought leaders to learn from one another, share fresh perspectives and open the door to new solutions by empowering innovation and transforming challenge into opportunity.

Breakout sessions during the virtual event are organized into two tracks: Water Management and Smart City and Utility Solutions. Among the topics that will be covered are:

  • Leveraging multi-purpose networks to enable digital communities;
  • Reducing non-revenue water through leak detection;
  • Quantifying the value and benefits of distributed intelligence;
  • Accelerating electric vehicle adoption through grid analytics and charging management; and
  • Hearing from several city and community experts about how cities are navigating the pandemic and how connected city infrastructure and services can aid recovery.

The event will be offered virtually and at no charge. It will be available in English with subtitles in French, German, Spanish and Italian. Event registration is now open for Itron customers, partners and employees of municipalities, cities and utilities at all levels.

For more information about IUW EMEA: Empowering Innovation, visit www.itron.com/iuwemea.


Bringing Our Premier Customer Event to EMEA

For many years, Itron has collaborated with cities and utilities in Europe, Middle East and Africa (EMEA) to provide innovative, long-term energy and water solutions. I am delighted to announce that we are introducing Itron Utility Week, our premier customer event, to smart city and utility leaders in EMEA for the first time! Hosted virtually from March 16 – 17, 2021, we will bring together industry experts, colleagues and thought leaders to share fresh perspectives and open the door to endless possibilities through innovation.

IUW EMEA 2021 will include peer-led breakout sessions about technology, trends and best practices; insightful keynotes from industry leaders; engaging and thought-provoking panels; and an interactive product showcase of select Itron solutions. Tom Deitrich, Itron’s CEO and president, and Andrew Jones, Itron’s vice president of Sales for EMEA, will kick off the event with an opening keynote. Attendees will then have the opportunity to listen in on tailored breakout sessions, and learn from and have conversations with industry peers and Itron employees who have a firsthand understanding of the issues at play in the sector. Breakout sessions are organized into two tracks: Water Management and Smart City and Utility Solutions. Among the topics that will be covered are:

  • Leveraging multi-purpose networks to enable digital communities;
  • Reducing non-revenue water through leak detection;
  • Quantifying the value and benefits of distributed intelligence;
  • Accelerating electric vehicle adoption through grid analytics and charging management; and
  • Hearing from several city and community experts about how cities are navigating the pandemic and how connected city infrastructure and services can aid recovery.

At IUW EMEA, we look forward to building on our collective success to create a more resourceful world. The event will be offered virtually and at no charge. It will be available in English with subtitles in French, German, Spanish and Italian. Event registration is now open for Itron customers, prospects and partners.

Keep up with latest updates on the event through the Itron blog, and follow Itron and #IUWEMEA on social media.

For more information about IUW EMEA: Empowering Innovation, visit www.itron.com/iuwemea.


Innovation Takes Center Stage During Itron Utility Week 2020

Last week, we wrapped up our first-ever virtual Itron Utility Week (IUW), bringing together a record number of registrants, including Itron customers, partners, sponsors and industry experts from across the globe. What was most incredible about this event was how, despite the challenges brought on by this year, we were all still able to connect, share ideas, learn from one another and empower innovation virtually – we even had folks tune in all the way from Norway!

During this year’s event, the focus on innovation and the need to look at things differently was front and center. The challenges that we are facing together in the industry – from rising consumer expectations and integrating renewables to navigating increasingly connected, smarter cities and communities or addressing aging infrastructure – mean we can’t continue to do things as we have before. During the opening keynote, Tom Deitrich, Itron president and CEO, stated that the enduring transformation of our industry requires innovation, and that innovation starts with people.

“We can empower innovation by sharing fresh ideas with endless possibilities, and together, create a more resilient, more reliable, safer and more resourceful world,” said Deitrich.

Joining the conversation, Paula Gold-Williams, president and CEO of CPS Energy, discussed how the industry needs to be more agile and think about the “long-term plays.”

“Our general thinking is that we have to be open to change and improvement. Every challenge that the world is given, every challenge that a human is given, is an opportunity to learn from it, grow, and accept it,” said Gold-Williams. “But in our industry, we can’t just accept change, we have to embrace it.”

To kick off day two, Kimberly Britton, CEO of EPIcenter, moderated a panel of female leaders at the forefront of our industry, including Heather Rosentrater, SVP of energy delivery and shared services at Avista; Marcy Reed, president of National Grid Massachusetts; and Sadzi Oliva, commissioner of Illinois Commerce Commission. The group discussed topics such as leading in a time of crisis, the reality of working from home and how to best manage competing demands. Read more in this spotlight blog: Empowering Innovation – Women in Utilities Panel.

Michael C. Bush, CEO of Great Place to Work, shared how to build a culture of innovation, collaboration and inclusion in the final keynote of the day. His insight was especially relevant to 2020 and the challenges we have all faced this year, stating: “the stakes are as high as they’ve ever been – and when the stakes are high, businesses take a look at their purpose and take the opportunity to renew their purpose.” That’s something we can certainly all take into account as we work through challenges derived from COVID-19 and its impacts on how we operate.

For our final day, we opened with a Big Picture Session, Creating Agile Communities Leveraging Smart City & Utility Infrastructure, moderated by Jason Anderson from Cleantech San Diego. During this session, our panel of city, utility and industry experts discussed the role of smart infrastructure in creating agile communities that can adapt to rapidly evolving situations in real time. To wrap up the event, Nicola Palmer, chief product development officer at Verizon, shared her thoughts on the future of utility and smart city networks, and the impact of 5G on how we live, interact and play.

Awards and Breakout Sessions
Throughout the event, attendees had the opportunity to dig in on a range of topics spanning across four themed tracks: Applications, Outcomes and Services; Multi-purpose Network Solutions; Mobile and Measurement Solutions; and Data Management.

We also revealed our 2020 Resourcefulness Award Winners, hosted by Frost & Sullivan. Now in its fifth year, this award recognizes utilities that are achieving measurable outcomes in the wise and careful use of energy and water, leveraging advanced technologies or services. Congratulations to CPS Energy and BRK Ambiental as the recipients of this year’s Excellence in Resourcefulness Awards. In addition, John Marcolini, Itron’s SVP of Networked Solutions, announced Western Power in Perth, Australia as our 2020 Innovator Award winner.

Missed IUW 2020?
If you were unable to attend this year’s event, or if you would like to review sessions, all content will be available on demand through the end of November. To access the content, click here and select the REGISTER tile on our event landing page (if you have not already done so). Registration is quick, simple and free.

Be Sure to Join Us Next Year
For nearly 40 years, we’ve been hosting Itron Utility Week—or some version of it—for our customers, partners and prospects. What started as a small user-group meeting in an airport conference room has grown into one of the premier events in our industry. But just as our industry continues to evolve, so too must our signature event. In today’s world, smart cities, municipalities, co-ops, even government entities are all key stakeholders and have a seat at the table in our industry—and they should at our event as well. It is with this all of this in mind, that I am so excited to introduce all of you to: Itron Inspire.

This will be the new name for our conference moving forward. And although we’re rebranding the event, our customers, partners, prospects and all of you can still expect the same great industry connections, thought leadership and valuable insights that you’ve come to expect from IUW in the past.

You’ll be seeing a lot more about Itron Inspire as we prepare for next year’s event—which I am pleased to announce will be hosted at the JW Marriott Desert Springs in Palm Desert, California, Oct. 1 – 8, 2021.

Together with our customers and our partners, we’ll inspire new thinking and new ingenuity across our industry as we all work to create a more resourceful world.

 


Expect the Unexpected: 2020’s Lessons in Innovation and Continuity

2020 has been a year like no other. As challenging as it has been at times, it has also given all of us across the industry the opportunity to rise to the occasion and continue to deliver the critical electricity, gas and water services that our customers rely on, day in and day out—safely, reliably and efficiently.

To gauge how our customers were adapting to the pandemic and resulting hardships, Itron surveyed this year’s Itron Utility Week Advisory Board to learn more about what lessons they’ve learned as they adapt to COVID-19 and how that learning can be applied to future resiliency and adaptability in the face of uncertain, challenging times.

Through this survey, we discovered a few keys themes, including:

  • Utilities across North America reacted swiftly. Contingency plans, new procedures and polices to ensure the safety of employees and the communities were enacted or created quickly.
  • Community service and compassion took—and continues to take—center stage. Our customers are always a huge player in their communities, and the pandemic only accentuated this fact.
  • Communication is absolutely critical. Leadership teams needed to discuss and enact business continuity/crisis plans quickly; workforces that suddenly found themselves remote and working from home needed to remain engaged and in sync; and more.
  • Looking forward, leadership teams are determining how to leverage lessons learned from this new working model.

We are pleased to share the complete findings of our survey in a couple of ways:

  • First is a downloadable eBook, available here. This document summarizes how innovation helped to evolve pandemic responses for the utilities represented, and how the pandemic accelerated or paused certain initiatives.
  • The second is through a podcast featuring our Advisory Board chair Joe Thomas of Duke Energy and myself. This podcast is available as on-demand content for attendees of our first-ever virtual Itron Utility Week.

To all of our customers, partners and prospects committed to ensuring essential energy and water service – thank you. We will continue to navigate this unprecedented time together. Stay well and stay safe.


Empowering Innovation: Women in Utilities Panel

As our industry continues its evolution toward a more consumer-centric, digital business model, women are critical in helping drive this transformation and create lasting change. The Women in Utilities panel at Itron Utility Week—now in its fifth year—provides an opportunity to hear from women in the industry and showcase our theme of Empowering Innovation.

Kimberly Britton, CEO of EPIcenter, moderated a panel of female leaders at the forefront of our industry, including Heather Rosentrater, SVP of energy delivery and shared services at Avista; Marcy Reed, president of National Grid Massachusetts; and Sadzi Oliva, commissioner of Illinois Commerce Commission. The group discussed topics such as leading in a time of crisis, the reality of working from home and how to best manage competing demands.

The panel began with each woman sharing her career path and obstacles faced along the way, noting the importance of mentors throughout their profession. When asked about leading through a crisis, the group agreed it is important to put things into perspective and trust your gut when making decisions. As the women adapt to the new normal of working from home, the importance of establishing a healthy work/life balance was a sentiment echoed by all. To help achieve this balance, they shared tips such as having a dedicated workspace, taking time to exercise, blocking time on the calendar to prioritize work and unwinding with family.


This inspiring panel celebrated the women who are leading the industry forward through new technology, better energy and water management, and by helping to create smarter communities. We sincerely thank this year’s amazing panelists for their leadership and dedication to uplift females in our industry and support their personal and professional growth.

Missed an #IUW20 session? All content will be available to watch on-demand through the month of November.


Frost & Sullivan Recognizes CPS Energy and BRK Ambiental with Excellence in Resourcefulness Awards at Itron Utility Week

Frost & Sullivan announced today CPS Energy and BRK Ambiental as the recipients of the fifth annual Excellence in Resourcefulness Awards. Their steadfast efforts to significantly improve the resourceful use of energy and water by successfully implementing modern technology highlight a strong commitment to a sustainable future. The utilities received honors for their achievements during this year's virtual Itron Utility Week.

CPS Energy resides in the seventh-largest city in the U.S., San Antonio, Texas, and holds an impressive record for modernizing its grid infrastructure. In partnership with technology vendors such as Itron, the utility is constantly reassessing its infrastructure to efficiently integrate a growing and diverse energy mix and optimize energy and street lighting. In response to climate change, CPS Energy supports the city's ambition to become carbon neutral by 2050 through careful evaluation and integration of long-duration energy storage, distributed energy resources, and energy-efficiency programs. Early investments in an IPv6-based network are helping to successfully architect a city of the future.

"This visionary utility can be characterized as pioneer and innovator for modernizing its existing grid infrastructure and enabling the efficient delivery of energy, setting an example for many other utilities and communities to follow. It is a clear example of a living innovation lab that is centered on improving the living standards of its growing residents," said Farah Saeed, Research Director, Digital Grids at Frost & Sullivan. "The utility has been on a consistent path to incorporate renewable power, which started over 20 years ago along with modernizing its grid infrastructure with an IPv6-based network almost seven years ago. These early grid modernization decisions have been instrumental for optimizing critical assets within the city."

BRK Ambiental, a water and distribution company located in North Brazil, bordering the Amazon, experienced high water pressure and non-revenue water losses while serving 1 million residents. In partnership with Itron and Accell Solutions, the utility evaluated how it could improve its water management and deployed Itron Water Operations Management across 70% of its territory. The city has experienced a significant reduction in water leaks and labor costs while improving customer satisfaction.

"BRK Ambiental recognized early on the clear benefits of upgrading its water operation management system to not only improve its services, but also to become more resourceful. Being so close to the Amazon, most customers were already very conscientious about water conservation. However, BRK Ambiental aimed to educate its customers about the need to invest in enhanced water infrastructure and water conservation methods. Through this upgrade it has been able to detect 31 leaks as well as has experienced a water recovery of $121,863 as well as avoided an estimated $1.2 million in field verification and emergency pipe repair costs," said Saeed.

As part of the selection process, Frost & Sullivan conducted in-depth research and interviews and evaluated utilities against industry best practices and the decision criteria, including societal and business impact for each category. Indicators for societal impact included improving customer awareness and participation, enabling behavioral change to reduce waste through customer engagement and technology-driven programs, and yielding impressive waste reduction that benefits the overall served community. Indicators for business impact included drafting a clear vision to address excessive waste through technology implementation, achieving operational effectiveness as a result of a successful strategy for sustainability, and strengthening a utility's brand image as a leader for sustainability.

Read the press release here.


IUW 2020: Your Guide to a Stellar Virtual Event

It’s time for Itron Utility Week (IUW) 2020! While it is a completely virtual experience this year, we’re still featuring much of the same content you’ve come to expect from IUW, including thought-provoking keynotes, panel discussions, breakout sessions, a virtual Knowledge Center and opportunities to learn from leaders and peers. This year’s event kicks off on Tuesday, Oct. 27 at 8 a.m. PDT and there is still time to register (at no charge) here.

In addition to all of our amazing breakout sessions, there is so much more to experience at #IUW20. To make the most of the event, keep these items in mind:

  • Be sure to check out our Knowledge Center, including the Itron Experience, to see a sampling of Itron and partner solutions that are helping to redefine resource management for energy and water providers and smart communities—many of which are featured in breakout sessions for IUW20. Learn more about our collective solutions through a variety of videos, virtual demos, presentations, case studies, brochures and more.
  • Itron’s vibrant partner ecosystem is essential to delivering innovations that exceed the expectations of our customers. We encourage you to check out our partner landing pages and on-demand sessions to learn more.
  • Speaking of on-demand, we have several on-demand sessions you can watch anytime, anywhere including, “Expect the Unexpected: 2020’s Lessons for Innovation and Continuity” and a panel discussion with Itron’s three business line leaders on the factors driving change in our industry. Good news! All of our content will be available on-demand through the month of November.
  • We want to hear from you! Please be sure to share your feedback by filling out session surveys and complete the post-event survey (watch for this in your email) to be entered to win an Amazon Fire HD 10 Tablet.
  • Have some fun! Test your knowledge in our Knowledge Center and be entered to win Bose Audio Sunglasses and a wireless speaker. Don’t forget to share you experience on social by following @ItronInc on Twitter and using #IUW20 when tweeting about the event. Each day, we will be awarding a UV Smartphone Sanitizer and Universal Charger to the top social media user who uses the #IUW20 hashtag.

There is so much to explore at Itron Utility Week, and we can’t wait for you to join us! Visit www.itron.com/iuw to learn more.


Providing Resourceful Solutions to Protect Our Most Precious Resource

We may live on a planet that has 71% of its land mass covered in water, but that doesn’t mean it is easily accessible, let alone drinkable. Water is not an infinite resource, and for many communities across the globe, easy access to water is a constant challenge.

It is estimated that approximately one-third of all water produced by drinking water treatment utilities globally either does not make it to customers or is not properly billed – this is what we call non-revenue water (NRW) loss. We need to do better.

At Itron, we are determined to help our utility and municipality customers make every drop of water count, providing modern water solutions for an industry in transition. Whatever the drivers are for creating easier and more affordable access to water resources — whether that’s overcoming climate-induced water scarcity, combating aging infrastructure or facing an increasing population in urban areas — utilities with as little as 20,000 or fewer endpoints are finding new hope for cost-effective solutions. With this solution, they can ensure water is available and accessible for their communities while helping keep costs low.

By combining our smart devices, intelligently connected industrial IoT networks and analytics solutions, Itron helps our customers gain actionable understanding of water metering and use, water distribution, water leakage and more. Leak detection technology and analytics also support revenue protection for utilities, while smart water technology brings intelligence and action to the very edge of the distribution network. This type of intelligent connectivity helps identify real losses in the distribution system and proactively address them before a leak becomes larger or causes substantial damage to surrounding infrastructure.

Learn more about Itron’s water solutions and revenue protection technology during our virtual Itron Utility Week (IUW), coming up Oct. 27 – 29. Attendees will be able to dig in on a range of topics spanning across four themed tracks: Applications, Outcomes and Services; Multi-purpose Network Solutions; Mobile and Measurement Solutions; and Data Management. Specifically, for those interested in water management, join our sessions focusing on “Reducing Non-Revenue Water through Leak Detection” and “Panel: 3D ROI for Streetlights + Smart Community Applications.”

Want to know more about IUW 2020? Visit www.itron.com/iuw to learn about our virtual content, or watch this video as an introduction to our one-of-a-kind event. Registration is free for Itron customers, partners and prospects.

Stay tuned for additional blogs throughout the next few weeks as we prepare to kick off #IUW20!


Five Ways to Make the Most of Your Virtual IUW Experience

With the safety of our customers and employees in mind, Itron Utility Week (IUW) will be a completely virtual experience this year. Although we are disappointed that we won’t be able to see your smiling faces in person, virtual events have unique advantages.

To help you make the most of IUW 2020, hosted Oct. 27 – 29, we have put together a list of tips to maximize your virtual experience.

  1. Set the Vibe: Even though we cannot enjoy IUW 2020 together in person at a fabulous location far away from home, you can still make the event feel special and set the tone for a refreshing experience. Give yourself time before the event starts (8 a.m. Pacific each day) to make a cup of coffee or tea, clear off your desk and get comfortable. If possible, ensure minimal interruptions by informing your at-home colleagues or family that you will be attending an incredible event for the next few hours. During the event, you can even share your set up with us by posting a photo to social media and using hashtag #MyIUW.
  2. Dress for the Occasion: Several studies have shown that the clothes you wear actually prime your brain to function differently. To ensure you are ready to take in everything IUW has to offer, wear something that makes you feel confident, put together and ready to tackle industry challenges with us and your peers.
  3. Interact with Others: The IUW team has been working hard to put together breakout sessions and engagement tools such as Q&A and surveys to ensure that you can interact with other attendees during the event. Please take advantage of these tools and don’t be afraid to ask questions during breakout sessions—almost all have time allotted for Q&A.
  4. Be Present: With a virtual event, it is easy to get distracted by email, your phone, your pets or even snacks calling your name from the kitchen. Ensure that you soak up every thoughtful insight during IUW by minimizing distractions and staying focused. For some, this may even mean keeping your hands busy.
  5. Get Social: We want to hear your thoughts and takeaways during the event, so follow @ItronInc on Twitter and use #IUW20 when tweeting about the event. Each day, we will be announcing the top influencers using the #IUW20 hashtag on Twitter, so get social for your chance to be on the leaderboard. We also created a LinkedIn event page, where you can have discussions with other event attendees and network.

We cannot wait for our very first virtual IUW! If you haven’t already, be sure to register today at no cost to you.


IUW 2020: Empowering Innovation

At Itron Utility Week – whether we’re meeting in person or getting together virtually (such are the times) – we unlock and empower innovation to drive the industry forward. Innovation starts with people, and that is why each year, we gather industry experts, colleagues and thought leaders together for a conference unlike any other.

Due to COVID-19, and with the safety of our customers and employees in mind, we will be hosting the first-ever virtual Itron Utility Week. From Oct. 27 – 29, we will gather virtually to learn from one another and open the door to endless possibilities through innovation for utilities and cities around the world.

This year’s virtual event will feature 20 breakout sessions led by industry peers, insightful keynotes, engaging executive panels, the Excellence in Resourcefulness and Itron Innovator Awards, and access to Itron’s first virtual Knowledge Center, which showcases many of our solutions and partner offerings.

  • Paula Gold-Williams, president and CEO of CPS Energy, and Tom Deitrich, president and CEO of Itron, will kick things off with an opening keynote and fireside chat about innovation and community partnership.
  • During our Women in Utilities session, Kimberly Britton, CEO of EPIcenter, will moderate a panel of female leaders at the forefront of our industry to discuss topics such as leading in a time of crisis, the reality of working from home and how to best manage competing demands.
  • Our Big Picture Session focusing on “Creating Agile Communities Leveraging Smart City and Utility Infrastructure,” featuring city, utility and industry experts, is a discussion you won’t want to miss.
  • Our motivational keynote, Michael C. Bush, will share insights from his research on the Best Companies to Work For lists and how companies can better innovate.
  • Nicki Palmer, chief product development officer, and Verizon will wrap things up with a closing keynote focusing on the evolution of utility and municipal networks.

Attendees will also be able to dig in on a range of topics spanning across four themed tracks: applications, outcomes and services; multi-purpose network solutions; mobile and measurement solutions; and data management.

Want to know more? Visit www.itron.com/iuw to learn about our virtual content, or watch this video as an introduction to our one-of-a-kind event. Registration is free for Itron customers, partners and prospects.

Stay tuned for additional blogs throughout the next few weeks as we prepare to kick off IUW 2020!


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