Annual Energy Forecasting Survey

Itron’s forecasting group is in the process of conducting their Annual Energy Survey. The survey will close on June 1, 2021. As we have done in previous years, we collect information to assess industry growth expectations and forecast accuracy for electricity and natural gas. We continue to focus on forecasts of customer and sales growth, weather normalized growth and forecast accuracy. All survey participants will receive a summary report. Final results will also be presented during our brown bag seminar on September 21. Register at

If you have not participated before, you can view the 2019 report. Utility specific data is NOT disclosed. Surveys like this benefit the entire energy community by supplying valuable knowledge. We encourage you to participate and be included in this important survey this year. Contact Paige Schaefer at to receive a link to participate.

Earth Day 2021: Restore Our Earth

Reflecting back on the past year, never before in history has humanity been faced with such a universal set of challenges all at once around the globe. Just over a year ago, our way of life was put on hold. As the concerns of COVID-19 became reality, families sheltered in place, businesses closed their doors, travel stopped and cities went silent. Mother Nature had our attention.

The immediate environmental impacts of our changed way of life became very visible. Parts of the world experienced the best air quality they’d had in decades, sea turtles in Thailand made the largest number of turtle nests in almost two decades, the water was clear in Venice. While sheltering in place and social distancing, we found ourselves with a newfound sense of time. Time to reflect, time with our loved ones, time to see global challenges in a new light and time to consider new solutions. We have faced unimaginable human loss, record scale natural disasters, racial inequities and civil unrest. From an environmental and societal perspective, we are in crisis, and unfortunately, there is no quick and simple solution. But from the seeds of crisis, comes strong roots and blossoms of innovation.

Our core purpose as a company is built around our mission of resourcefulness and vision to work together to inspire innovations for a more sustainable world. We know we have a unique role to play as a company, and as individuals, in raising awareness through education, inspiring the next generation of problem solvers, and continuing to think holistically about how Itron can contribute to greater good of the planet.

As we celebrate Earth Day 2021, and the much-appreciated ability to get back outdoors safely, here are a few fun ideas and opportunities to consider in your Earth Day – and every day – adventures:

  • Get outdoors with family and friends to do your part to “Restore Our Earth”
  • Donate to your favorite Earth Day or climate action organization
  • Visit our CSR webpage and learn more about our Resourcefulness energy-water initiatives
  • Join over 1 billion participants around the world and take action on April 22 at Earth Day: The Official Site | EARTHDAY.ORG

Happy Earth Day Adventures!

Demystifying Residential Miscellaneous Usage

In the residential Statistically Adjusted End-Use (SAE) model framework, the miscellaneous end-use is the single largest long-term driver of residential average electricity usage. Depending on the part of the country, it accounts for 20-30% of residential usage. Compounding its significance, miscellaneous is also the only end use showing significant growth. The graph below shows U.S. miscellaneous average use per household.

So, what is included in miscellaneous?  To begin with, the miscellaneous end use consists of a set of specific end uses that include:

  • Rechargeable equipment
  • Ceiling fans
  • Coffee makers
  • Dehumidifiers
  • Microwave ovens
  • Pool heaters
  • Security systems
  • Spas
  • Wine coolers
  • PC and their peripherals

In addition to the above, a major component of the miscellaneous is what we call Electric Other (Other). The graph below compares the above list of specifically identified end-uses (Specific) and Other.

Other is by far the largest part of miscellaneous electric use and contributes virtually all the growth in residential use per customer.

Household items that are included in Other are things like aquariums, electric toothbrushes, electric can openers, heated driveways and anything else you can think of that does not fall into the specific category. It is effectively the residual: Other = total residential usage – identified end-uses.

There is no denying miscellaneous other use exists, but is it having too much impact on residential average use forecast? Do we need it in our forecast, or can we make do without it?

During the fifth presentation of the upcoming 2021 Energy Forecasting Virtual Meetings on April 21-23, there will be a discussion on the latest updates to the Statistically Adjusted End-Use (SAE) model framework and the miscellaneous end-use category. Register today to learn more!

Addressing Infrastructure Pressures in Asia-Pacific

We’re excited for Itron Utility Week to make its debut in the Asia-Pacific (APAC) region on April 21 and 22, 2021. Itron’s flagship event for our customers and partners is focused on giving utilities, cities and thought leaders the opportunity to discover new ways to solve problems, improve operations and redefine the industry in APAC.

From the rise of urbanization to the increased need for water management and decarbonization, utilities, municipalities and cities in APAC face a wide variety of challenges and opportunities. We’ll address these and more at IUW APAC.  

The Rise of Urbanization

Nearly half of the 4.6 billion people in APAC currently live in cities, and by 2050 the population of Asia’s cities will be over 3.5 billion. As the region’s cities absorb over 40 million people a year, keeping them sustainable, livable places with adequate infrastructure is a key focus.  It’s not just about building the right infrastructure, but also making sure that the infrastructure can be properly managed for the good of the community, with sustainable environmental impact. This requires a smarter approach to urban development.

Working with smart city leaders in APAC and around the world, smart streetlights prove to be an ideal foundation for smart city initiatives. Providing dramatic energy savings, intelligent streetlights are enabling cities and utilities to unlock efficiencies while building a foundational network to be used by other smart city applications.

Water Management

The Asia-Pacific region has over half of the world’s population, yet less than 35% of the world’s fresh water. As populations grow and migrate to increasingly dense urban centers, and climate change exacerbates already stressed water systems, the need to carefully manage every precious drop is key to ensuring that people have access to water now and in the future.  As cities and utilities build new infrastructure to expand access to piped water, there is a clear emphasis on ensuring that as little water as possible is lost between the pumping stations and the end user. The focus is the same in developing countries building entirely new infrastructure or developed regions where aging infrastructure must be managed carefully. Utilities across the region are implementing systems to help them locate leaks in buried pipes and support customers in reducing consumption, all in an effort to ensure access to clean water.

Reducing Carbon Footprint

From developing countries deploying new infrastructure to serve surging demand, to developed nations targeting a zero-carbon future, the push toward decarbonization of our energy supply is driving transformational thinking about energy infrastructure. Some concepts are simple, like the injection of hydrogen into the gas supply. Others are far more complicated, as the growth of rooftop solar reverses the traditional power flows and threatens the stability of the low-voltage power grid, pushing the need for real-time monitoring and decision making to manage power flows in residential neighborhoods.

Ultimately, this is driving new thinking about how energy infrastructure needs to be managed. First, the required monitoring of power flows at the medium and low voltage level, then the integration of other technologies, like batteries, to help modulate the intermittent nature of renewable generation.

The Automation Transformation

What all of these challenges have in common is that the key to managing them is a transformation in the way we think about and manage our infrastructure. Understanding and optimizing behaviors beyond where we have traditionally been able to manage and control is critical. New technologies provide better visibility and control of what is happening at the edge of our infrastructure, allowing utilities and cities to solve problems and manage rapidly changing conditions in real time. Whether it is a slowly leaking pipe buried underground, or a solar panel that sits behind a customer meter, we now have the ability to understand and react to things happening at the edges of our networks.

We’re excited to have a number of utilities sharing their experience in starting and mastering this transformation at Itron Utility Week APAC. 

To keep up with live updates throughout the conference, follow Itron and #IUWAPAC on social media. There is no charge to attend and event registration is now open for Itron customers, prospects and partners. For more information about Itron Utility Week APAC: Empowering Innovation, visit

EPIcenter Names Don Reeves Chair of Board

EPIcenter, a nonprofit energy innovation and thought leadership hub, is pleased to announce the appointment of Don Reeves as the new chair of its board of directors.

Reeves, senior vice president of outcomes at Itron, previously served as a director on the board. He follows Dr. Cris Eugster, president and CEO of NAES, who was the founding EPIcenter chair beginning in 2015. Eugster will remain on the board as a director. The timely transition of Board leadership comes along with the five-year anniversary of EPIcenter’s first employee, CEO Kimberly Britton.

“We are pleased to announce the transition of Board leadership from Cris Eugster to Don Reeves,” EPIcenter CEO Kimberly Britton said. “Both have had a significant and strategic impact on EPIcenter’s success. The organization’s governance is healthy and propels it forward as the need for energy innovation grows. This seamless shift is a sign of maturity in a young organization and will allow us to continue shaping and fulfilling our mission.”

Eugster is credited with providing the inspiration and guidance for developing EPIcenter as an energy thought leadership organization. While serving as chair, he also led EPIcenter’s Global Advisors, a group of thought partners from multiple sectors that curates the organization’s Global Lecture Series.

Reeves has served on the EPIcenter board since September 2016 and chairs the EPIcenter Summit taskforce. This group of energy industry leaders is the driving force behind the annual event. Reeves joined Itron in 2018 as a part of Itron’s acquisition of Silver Spring Networks, a Founding Sponsor of EPIcenter.

“It is an honor to follow Cris Eugster as EPIcenter board chair to build on his strategic leadership,” Reeves said. “I look forward to working with my fellow board members and continuing the use of my professional experience to support the organization’s growth and development. It is an exciting challenge.”

Reeves brings more than 30 years of experience in high-technology product development. At Itron, he leads the Outcomes business unit, which delivers advanced software and services to the global utility and smart city markets. Reeves joined Itron as part of the acquisition of Silver Spring Networks, where for more than 12 years he served in senior leadership roles across product development, managed services, and global delivery, culminating in serving as the company’s Chief Technology Officer. Reeves received a BS in electrical engineering and computer science from the University of California, Berkeley, and is the co-author of two patents.

EPIcenter continues to fulfill its mission of propelling energy innovation and thought for our global future with a think tank, incubator and accelerator, strategic partnerships, and critical conversations around energy. To learn more about EPIcenter, please visit

Increasing Citizen Engagement in Smart City Planning

Over the past six months, Itron Idea Labs has had discussions with cities to understand their biggest complications when it comes to creating a smart city. Many cities shared the following challenges:

                1. It is challenging to get continual input from citizens unless they are upset.

                2. The cross-section of individuals we hear from is narrow and very specific.

                3. It is difficult to communicate with and educate citizens.

Citizen engagement is obviously an important piece of smart cities. Being able to deeply communicate with a wide swath of citizens is important in good times and bad. Many cities lamented that only a limited set of people knew where their tax dollars were going or how to use existing city programs.

If engaging citizens is the first challenge, utilizing existing data is the second. A truly smart citizen will have access to the city’s data as well as the ability to share their own data with the city. Right now, we are at a unique time in history, where most citizens carry a smart phone (i.e., radio with multiple sensors attached to it). Imagine the power of this collaboration between city and citizens! When the city finds a new and pressing problem, the citizens can provide the data with a little guidance.

Our world is full of unplanned and unprecedented events that cause new and pressing problems. With a two-way communication structure between the city and citizen, there is a way to react actively to gather data and share data to collectively improve these challenging situations. Early on in our discussions, we found that in many cases cities solve a single problem with a single service. While each service was useful in its own right, different locations for each communication with the city was cumbersome. Citizens wanted to be able to do more than one thing with the city app or webapp. The platform needed to have the flexibility to solve many pain points, and not just a single issue.

We also heard from cities that a level of trust is needed between the cities and the citizens to enable any positive interaction. For all the complexity involved, trust seemed to really boil down to two things:

                1. Have frequent, open and clear communication.

                2. Follow-up so they know the city is listening.

But it is difficult to get people to interact consistently! The real-world is messy and things do not always get resolved as desired. We began to discuss how we could create a cycle of engagement that would keep the citizens interacting and helping improve the city. A few items we identified as possible catalysts in this area were gamifying the experience and giving the citizens daily and weekly goals, and then providing feedback based on completion of those goals. Cities with a focus on citizen engagement for more than 10 years noted that even when the feedback is not communicating success, the communication is still vital, and possibly even more so.

From the city perspective, how would a smart city look? This became more apparent as we worked through the citizen side of things. Cities traditionally take a very long time and spend a lot of money to implement a solution, sometimes discovering the solution did not solve the problem. This is where Ecclesia comes in. Ecclesia is a project that explores the challenges around citizen engagement using two-way communication to solve problems for both the city and the citizen. Ecclesia seeks to enable rapid iteration of solutions, adjusting on the fly and pivoting until a good solution is found. The structure Itron Idea Labs has identified for this concept is based around the idea of campaigns and opportunities. A campaign is started by the city to solve a problem. Within that campaign the city can set up different opportunities for the citizens to engage. Engagement examples might be taking a photo of a specific area at a specific time, completing a poll based on happenings in your area or viewing a video posted by the city – always short, easy to complete opportunities. As is continually shown, crowdsourcing is incredibly powerful and applying many minds to the same problem can lead to exciting results.

Imagine your city wants to renovate a rundown section of town. The city may have many theories of what can be done to bring back a buzzing economy and lots of foot traffic, but most of these solutions require months of planning with significant cost. Using Ecclesia, your city can create a campaign based on the desired improvement, starting with an opportunity of a basic poll for the citizens. Asking about the area’s biggest problems, the times you feel unsafe, etc. With that information, the city might choose to increase the smart lighting levels at certain times of day.

Next, the city can try an opportunity based on identifying the "fear hotspots," by having citizens use the Ecclesia application to identify places they feel safe and places they feel uneasy. Once the fear hotspots have been identified, the city can then look for simple changes to improve that area, such as a temporary light generator or scheduled police presence.

The city could continue the campaign by re-polling to see if public sentiment changes. This iterative approach can continue until a solution is found, at which point a permanent solution can be crafted with a far greater chance of success and public support since citizens were engaged in finding a solution from the start.

This scenario represents a typical use case for the solution being explored by Itron Idea Labs – a solution that expands citizen engagement and magnifies a city’s ability to access and use the data collected. 

To learn more about Itron Idea Labs, visit the Itron Idea Labs website.

Itron Named a Visionary in the 2021 Gartner Magic Quadrant for IoT Connectivity Services, Worldwide

Last week, Itron announced it has been named a Visionary in Gartner Inc.’s Magic Quadrant for Managed IoT Connectivity Services, Worldwide. According to Gartner, “The managed Internet of Things (IoT) connectivity service market enables connectivity, data collection, and analysis and additional decision services that are necessary for connected solutions.”

Itron’s standards-based Industrial IoT (IIoT) platform, a multi-application, multi-transport network with distributed intelligence technology and data management capabilities, enables utilities and cities to deliver new services to customers and support a broad ecosystem of IIoT devices. By collaborating with its ecosystem of partners, Itron is continuously creating value-added applications and services that easily connect to its IIoT network. Itron’s platform delivers reliable, resilient performance at a competitive price point for all the use cases a utility or city wants to enable via connectivity and inclusion of other IoT edge devices, analytics and a variety of communications options including RF mesh, cellular and more. Customers not only reduce their expenses but improve consumer engagement and distribution system resilience while increasing distributed energy resources.

To read the full press release, click here.

To download the Gartner report, visit

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

2021 Annual Energy Forecasting Virtual Webinars

Itron's regularly scheduled in-person Annual Energy Forecasting Meeting and Workshops in New Orleans have been rescheduled to April 2022.

Similar to last year, Itron is hosting several webinars throughout the originally planned dates (April 21-23) to continue to share the latest forecasting and economic information with you. We hope that you will join us! Times are listed in Pacific Time.

Wednesday, April 21

8 - 9 a.m. - EIA Residential and Commercial Updates – Kevin Jarzomski, Energy Information Administration

12 - 1 p.m. - Economic Outlook - Ryan Sweet, Moody’s Analytics

Thursday, April 22

8 - 10 a.m. - COVID-19 Effects Panel Discussion

  • Brian Childers, TVA
  • Randy Holliday, AEP
  • Markus Leuker, DTE
  • Todd Mobley, Duquesne

12 - 1 p.m. - EV Market Outlook and Load Impacts

Friday, April 23

8 - 9:30 a.m. - Closing Session, SAE and Software Updates

Participation in these webinars is free, but prior registration is required. If you can't attend or miss a webinar, each will be recorded and a link to the recordings will be sent to you automatically after the event.

For more detailed information on these webinars and other forecasting events, please go to our forecasting workshop page at

Real-time AMI Data Helps Utilities Anticipate Power Needs

COVID-19 has changed the way people around the world live and work. As a result of shelter in place mandates, office buildings closed, and homes quickly became makeshift offices. This shift resulted in considerable changes to both commercial and residential power consumption. With Advanced Metering Infrastructure (AMI) data, utilities can monitor and measure how much and energy is used. Itron’s Forecasting team has been closely monitoring the load impacts of COVID-19 mitigation strategies and I recently contributed the following article to RTInsights.

COVID-19 stay-at-home mandates and the shift toward a remote-work lifestyle have led thousands of office and municipal buildings across the country to remain closed for the majority of 2020. While some businesses started to reopen late-summer 2020, spikes in cases in November and December once again prompted stricter community restrictions and business closures. Real-time data from Advanced Metering Infrastructure (AMI) can help.

The COVID-19 pandemic has led to significant fluctuations in commercial power consumption. Although the end is finally in sight, the impact of COVID-19 will affect the way we live and work moving forward. With more citizens staying at home, potentially long-term, it is more important than ever for utility providers to adjust operations to meet an offsetting increase in residential power demand.

How does the shift toward a remote workforce affect power consumption and demand?

During a typical workday before the COVID-19 pandemic, businesses and homes begin to turn the lights on and consume power around 5 a.m. With stay-in-place policies, more people started working from home, eliminating their daily commute, with some using that time to start their morning routines later. This causes the aggregate system load of utilities to begin ramping up later in the morning. Not only does this result in utility providers having to adjust power supply operations to meet a shift in demand, but it can also lead to a shift in consumers’ peak load hours.

Peak load hours are the points in the day at which a city and its residents are consuming the most electrical power. According to energy usage data prior to broad stay-at-home policies and COVID-19, peak load hours tended to be late afternoon when the combination of residential and non-residential air conditioning loads were running at maximum power to cool down homes and workplaces. As a result of the pandemic, commercial buildings that are largely unoccupied have lower air conditioning loads, leading to a shift in peak load hours to earlier in the day as residential homes cool throughout the day.

As utility providers produce more power during these peak load hours, there is typically a higher billing rate associated with power consumption during these peak hours. This could result in higher than expected end-of-month energy bills for consumers working from home.

Read the full article to learn how utility providers monitor power consumption and can leverage post-COVID-19 AMI data moving forward.

The Energiewende – Germany’s Energy Revolution – Starts Here and Now, Here’s How We Go About It

We often hear people talk about renewable energy, the energy revolution and a transition for individuals from user to actor in how they consume energy. Although the story sounds familiar and maybe even a bit fatigued, we are not there yet, and we have plenty more to do to get there.

Just as climate change awareness has shed light on our world reaching its tipping point for resource availability, a deep understanding of how the electricity network behaves is the first step toward better managing it tomorrow. Whether thinking about balancing the loads between energy sources efficiently or simply providing clarity for day-to-day operations, the starting point of understanding the distribution network is knowing what is happening on the ground.

And it all starts with a smart meter.

Over the last four decades, Germany's energy supply has effectively shifted from traditional power generation to incorporating more renewables in the mix. While investments for infrastructures delivered on the promise of more wind and solar-generated power, their proper integration in the distribution grid is pending a larger adoption of connected endpoints.

We know that utilities and cities are the keys to the next stage of the Energiewende, Germany’s energy revolution, and that such transformation will require a dependable partner along the way. At Itron, supporting our customers in their modernization efforts is what we do, and we embarked on this journey early by deploying Forum Network Technology/Network Operation (FNN) compliant smart meters since the beginning of the transition. Building on this, Itron recently launched its eHZ-B base meter with the ambition to keep supporting our customers in laying the foundation for making this energy transformation in Germany a reality.

Integrating and balancing energy sources is only one of the challenges smart meters can help solve. Looking at the future, with electric vehicles and microgeneration on their way to becoming integrated parts of our daily lives, implementing the right smart meter infrastructure today will open the door for more energy-efficient initiatives tomorrow.

Lear more about Itron’s smart meter portfolios:

Itron Utility Week is Coming to APAC

Itron Utility Week (IUW) is our premier customer event that brings our community together—and has been an annual event in the Americas for several years. I am excited to share that for the first time, we are bringing this event to our customers, partners and prospects in the Asia-Pacific (APAC) region. We have gathered industry experts, colleagues and thought leaders for a virtual conference unlike any other—one filled with opportunities to learn from one another, share fresh perspectives and open the door to endless possibilities through innovation.

Hosted virtually from April 21-22, 2021, IUW APAC will feature thought-provoking keynotes, engaging and insightful sessions, and the opportunity to visit the virtual Knowledge Center to learn more about select Itron products and solutions. The virtual format of the conference enables you to customize your experience and access content on-demand during the event and after it concludes.

Tom Deitrich, Itron’s president and CEO, will open the event with Paul Nelson, Itron’s vice president of sales for APAC, to discuss key industry trends and drivers for Asia Pacific utilities, municipalities and cities. Attendees will then be able to join tailored breakout sessions to learn from and have conversations with industry peers and Itron employees who have a firsthand understanding of the issues at play in the sector. Among the topics that will be covered are:

  • Quantifying the value and benefits of distributed intelligence;
  • The rise of renewables and impacts to grid management;
  • Building a safe future for gas;
  • Improving operational visibility and efficiency to reduce non-revenue water and more. 

To keep up with updates throughout the conference, read the Itron blog and follow Itron and #IUWAPAC on social media. There is no charge to attend and event registration is now open for Itron customers, prospects and partners. For more information about Itron Utility Week APAC: Empowering Innovation, visit

IUW EMEA: Sharing Knowledge, Empowering Innovation

Last week, we wrapped up Itron Utility Week (IUW) EMEA, our premier customer event that brings our community together. We were thrilled to bring the virtual event to smart city and utility leaders in EMEA for the first time – it is exciting to see IUW expand into new regions! During the two-day conference, we gathered with industry experts, colleagues and thought leaders for the opportunity to learn from one another, share fresh perspectives and open to the door to new solutions by empowering innovation and transforming challenges into opportunities.

Throughout the event, attendees had the opportunity to join breakout sessions and dig in on a range of topics spanning across two tracks: Water Management and Smart City and Utility Solutions.

The main theme of this year’s opening keynote was connecting people, insights and resources to build a more resourceful world. Tom Deitrich, Itron president and CEO, kicked off the session by delving into three macro trends that will continue to challenge our industry in the years to come. The first trend is environmental as we experience dramatically increasing rates of natural disasters around the globe, driving the need for increased resiliency. The second trend is social. With rising consumer expectations more prevalent than ever, we must meet the demand for real-time feedback and provide a level of service that is expected today. The last trend is related to infrastructure. Tom reminded us that the grid and our water systems are aging, and new regulations and mandates are driving us toward upgrading these systems and moving to carbon-free and renewable energy resources.

Tom stated that these three macro trends are why we gathered for IUW EMEA – to share information, to learn and of course to innovate together. He noted that “the enduring transformation of our industry requires innovation and innovation starts with people.”

Andrew Jones, vice president of Sales in EMEA, joined the conversation to discuss improving ROI and empowering business transformation for utilities, municipalities and cities. Andrew focused on utilities and communities in transition, as well as the factors driving the need for transformation. He emphasized how our world is changing, and we must embrace that change.

During one of our breakout sessions, Itai Dadon, global head of Smart Cities & IoT at Itron, discussed how to leverage multi-purpose networks to enable digital communities. Itai examined the challenges cities are experiencing that are forcing them to seek a fundamental transformation to not only provide services for their communities, but to do so in a meaningfully better way that drives resiliency, sustainability and resourcefulness.

One of the sessions on the final day of IUW EMEA featured Vishal Mungra, senior manager, product management at Itron; Kameel Chaabane, product manager at Itron; along with Graeme Baker, portfolio account manager at Itron. These industry experts shared insights on how to modernize a water network and the benefits of going digital to ensure personal safety while automating daily operations and efficiently identifying and reducing water losses. They honed in on advantages of smart metering and how to extract the best outcomes from smart devices. As Vishal discussed, “without data, we all struggle to make the right decisions at the right time, we have difficulty prioritizing where we should be acting first, and we have difficulty identifying what will give us the best ROI.” To wrap up the session, Graeme highlighted how smart meter reading allowed Yorkshire Water a flexible approach to choosing future meter reading communications technologies and how they’ve been able to significantly increase their meter efficiency.

Missed IUW EMEA?

If you were unable to attend this year’s event, or if you would like to review sessions, all content will be available on demand through April 16, 2021. To access the content, click here and select the REGISTER tile on our event landing page (if you have not already done so). Registration is quick, simple and free.

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